Product Information
Payment and Shipping
Information
Our Company
Payment options
We offer the following payment methods:
When paying with PayPal, you will be redirected to your PayPal account when completing the order, where you can select one of your payment methods for the purchase after successfully logging in.
You will then be automatically redirected back to our online store.
You can pay with the following credit cards: VISA, MasterCard, American Express.
When you complete your order in the online store, you will be automatically redirected to the user interface of our payment service provider, where you can make the secure payment (for even more security, the “Verified by Visa” and “MasterCard Secure Code” procedures may also be used). Select your credit card for payment and follow the further instructions.
Your credit card will be charged upon completion of payment and you will then be automatically redirected back to our online store.
Payment by direct debit - only possible in Germany - is safe and convenient for you, because we debit the invoice amount from your bank account using the SEPA direct debit procedure and you no longer have to worry about paying your invoices.
We also grant you a 3% discount when you pay by direct debit. To qualify for this payment method, please contact us and we will activate you for direct debit after checking your request.
If you select the prepayment payment method, we will provide you with our bank details in the order confirmation email and deliver the goods once payment has been received.
With cash on delivery, you pay the invoice amount to the delivery agent upon receipt of the delivery.
We offer this service via DHL and UPS and depending on the shipping service provider, additional fees may apply depending on the delivery address - the costs will be displayed in the checkout. Depending on the service provider and country of delivery, there are different maximum amounts that can be paid by cash on delivery. If your order exceeds these amounts, the payment method will no longer be available to you.
Maximum amounts DHL:
DHL: 3.500 €
Maximum amounts UPS:
The maximum cash on delivery amount that can be collected per recipient per day is the equivalent of USD 5,000 in the respective national currency. Deviating from this, the following maximum amounts apply for the following destination countries:
- Austria: €3,500
- Belgium: € 3,000
- Denmark: DKK 20,000
- Germany: € 3,500
- Spain: €1,000
- Greece: 499 €
- Portugal: €1,000
- Italy: €999.99
- France: € 1,000
- Romania: RON 5,000
- Sweden: SEK 3,000
- Poland: PLN 15,000
Under certain conditions, we also offer customers from Germany the option of purchasing on account (subject to creditworthiness).
We will be happy to provide further information on request.
Orders to a German delivery address can also be collected from our premises and paid for in cash or by card (we accept EC card, VISA, MasterCard, American Express).